Data protection

Privacy Policy

1. Data controller

  • Restaurant Can Ramon S.L.U.
  • Tax ID (CIF): B60618782
  • Registered address: Carrer Luxemburg 13, 08191 Rubí, Catalonia, Spain
  • Email: canramoncontacto@gmail.com

2. What data do we collect?

Through the order form we collect:

  • Full name
  • Phone number
  • Email
  • Order details (products, pickup date and notes)
  • Website language and the time you accept this policy

Name, phone number, email and the order details are needed to manage your order: without them we cannot process it. Notes are optional.

3. What do we use your data for?

  • Manage and prepare your order
  • Contact you to confirm details, notices or issues related to the order

4. Legal basis

This processing is based on the performance of a contract or pre-contractual measures at your request (Art. 6.1.b GDPR), since you provide us with this data so we can handle an order you have requested.

5. How long do we keep your data?

We keep your data for as long as it is needed to manage your order and handle possible claims. Afterwards we keep it blocked, available only to the competent authorities, for the legal limitation periods, and delete it once they end. You can ask us to delete your data at any time (see point 7), unless a legal obligation requires us to keep certain information.

6. Do we share your data with third parties?

We do not share your data with third parties for their own purposes. Only providers of technical services (such as hosting and email delivery) have access to it, acting on our behalf and under contract. Beyond that, we would only share data in the event of a legal obligation.

7. Your rights

You can exercise your rights of access, rectification, erasure, objection, restriction and portability by emailing canramoncontacto@gmail.com, stating which right you wish to exercise and attaching a copy of your ID document. You can also file a complaint with the Spanish Data Protection Agency (www.aepd.es) if you believe we have not handled your data correctly.

8. Security

We apply reasonable technical and organizational measures to protect your data against unauthorized access, loss or alteration.